Privacy policy

LUKADİZ PRIVACY POLICY

In accordance with the Law on the Protection of Personal Data No. 6698 (“Law”), as LUKADİZ (“Company”), as the data controller, your personal data may be processed within the framework explained below.

For Which Purposes Your Personal Data Will Be Processed and Legal Reason

Your collected personal data may be processed within the scope of the personal data processing conditions and purposes specified in Article 5 of the Law, based on the purposes (“Purposes”) and legal reasons explained below.

Provided that it is directly related to the establishment or execution of a contract, based on the legal reason that the processing of personal data belonging to the parties to the contract is necessary;

- Your identity and communication data for the purpose of updating customer contact information,

- Your identity, communication, financial and customer transaction data for the purpose of opening sales records and performing invoicing activities,

- Your identity, communication, financial and customer transaction data for the purpose of establishing or performing the sales contract due to your purchase of our company's products and services,

- Your identity, communication, financial and customer transaction data for the purpose of fulfilling after-sales support services and warranty processes,

- Your identity, communication and transaction security data for the purpose of providing our services through the Website,

- Your identity, communication and transaction security data for the purpose of performing membership creation and termination transactions,

- Your identity, communication and transaction security data for the purpose of updating membership information.

Based on the legal reason that it is clearly foreseen in the law and is mandatory for the data controller to fulfill its legal obligation;

- Your identity, communication, financial and customer transaction data for the purpose of performing after-sales support services and warranty processes,

- Your identity, communication, financial, customer transaction and transaction security data for the purpose of fulfilling official institution requests,

- Your identity, communication, customer transaction, financial and transaction security data for the purpose of informing authorized institutions arising from the legislation,

- Your identity, communication, customer transaction, financial and transaction security data for the purpose of ensuring compliance with the storage obligations stipulated in the legislation,

- Your identity, communication, customer transaction, financial and transaction security data for the purpose of responding to the applications of the relevant person in accordance with the legislation and carrying out the necessary transactions.

Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person;

- Your identity, communication, finance and customer transaction data for the purpose of tracking financial and sales records,

- Your identity, communication, finance and customer transaction data for the purpose of conducting customer relations,

- Your identity, communication, finance and customer transaction data for the purpose of conducting necessary studies and conducting relevant business processes by our relevant business units for the purpose of conducting commercial activities conducted by our Company,

- Your identity, communication, finance and customer transaction data for the purpose of ensuring the legal, technical and commercial-business security of our Company and the relevant persons who have business relations with our Company,

- Your identity, communication, customer transaction and transaction security data for the purpose of determining and implementing our Company's commercial and business strategies,

- Your transaction security data for the purpose of conducting information security processes,

- Your identity, communication, finance, customer transaction, transaction security and request and complaint data for the purpose of conducting audit and ethical activities,

- Your identity, communication, finance, customer transaction, transaction security and request and complaint data for the purpose of planning and conducting customer satisfaction and corporate communication activities,

- Your identity, communication and transaction security data for the purpose of informing and making announcements Managing the Website For the purpose of,

- Your identity, communication and transaction security data for the purpose of carrying out the necessary work to improve the services offered on the Website,

- Your identity, communication and transaction security data for the purpose of carrying out business development and reporting activities for the Website,

Your identity, communication and transaction security data for the purpose of planning and carrying out activities for the development of commercial work, work and operations,

- Your identity, communication and transaction security data for the purpose of structuring, developing and carrying out communication activities with Website visitors/members,

- Your identity, communication and transaction security data for the purpose of carrying out strategic planning activities for the Website,

- Your identity, communication and transaction security data for the purpose of carrying out Website visitor/member satisfaction measurement and analysis studies,

- Your identity, communication, customer transaction, transaction security and request and complaint data for the purpose of managing transactions for your requests and complaints.

Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right;

- Your identity, communication, customer transaction, request and complaint data for the purpose of receiving, evaluating and finalizing your requests and complaints,

- Your identity, communication, customer transaction, request and complaint, finance, customer transaction, transaction security data for the purpose of storing personal data during the general statute of limitations in order to constitute evidence in possible disputes that may arise in the future.

If you have given your explicit consent;

Processing your identity, communication, customer transaction, finance and marketing data for the purpose of conducting marketing processes of our Company's products and services, conducting profiling and analysis activities, customizing the products and services offered by our Company according to the tastes, usage habits and needs of the relevant persons and recommending and introducing them to the relevant persons, conducting surveys and statistical studies,

Processing your contact information for the purpose of sending commercial electronic messages such as advertisements, promotions etc. to your contact information through the communication channel you prefer by Lukadiz.

To Whom and for What Purposes Can Processed Personal Data Be Transferred

Your collected personal data may be transferred to our business partners and suppliers within the scope of our legitimate interests in line with the realization of the Purposes, to legally authorized public institutions and legally authorized private persons within the scope of the clear provision of the laws and the fulfillment of our legal obligations, to our business partners and suppliers whose servers are located abroad based on the standard contract provisions published by the Personal Data Protection Board, to the parties from whom services are received for the purpose of conducting communication and promotional activities based on your explicit consent, in accordance with the rules regarding the transfer of personal data specified in Articles 8 and 9 of the Law within the scope of the data processing conditions regulated in Article 5 of the Law.

Method of Collection of Personal Data

Your personal data is collected electronically within the scope of the realization of the Purposes through our websites, filling out online membership/communication/application forms, call center, mobile applications, text messages, e-mails and interviews and forms made when you physically contact our Company.

Rights of the Relevant Person Listed in Article 11 of the Law

We hereby inform you that you have the following rights regarding your personal data in accordance with Article 11 of the Law:

- To learn whether your personal data has been processed,

- To request information regarding your personal data if it has been processed,

- To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,

- To know the third parties to whom your personal data has been transferred domestically or abroad,

- To request correction of your personal data if it has been processed incompletely or incorrectly and to request notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,

- To request deletion or destruction of your personal data if the reasons requiring its processing have been eliminated despite the fact that it has been processed in accordance with the provisions of the Law and other relevant laws and to request notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,

- To object to the emergence of a result against you by analyzing your processed data exclusively through automated systems,

- To request compensation for the damages in case you suffer damages due to the unlawful processing of your personal data.

If you send your requests regarding your rights listed above to info@lukadiz.com, our Company will finalize the request free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, our Company will charge the fee in the tariff determined by the Personal Data Protection Board.